Customer Service Agent

Are you looking for an immediate full-time & Part-time job in online customer service in the Eindhoven area? As a customer service agent at Getsales, you have direct contact with our customers through mail and phone conversations. With your enthusiasm, customer focus, strong communication skills, and brand knowledge, you will ensure the satisfaction of our […]

16-40 uur

Full-time & Part-time

Are you looking for an immediate full-time & Part-time job in online customer service in the Eindhoven area? As a customer service agent at Getsales, you have direct contact with our customers through mail and phone conversations. With your enthusiasm, customer focus, strong communication skills, and brand knowledge, you will ensure the satisfaction of our customers. You will handle customer questions on a variety of issues such as delivery times, product information, prices, and order changes.

What we offer:

  • A job as a full-time or part-time customer service representative for 16-40 hours per week
  • Reimbursement of travel expenses
  • Varied work in a young and dynamic team
  • Ample opportunities for growth within our growing e-commerce organization

What are you going to do?

As a customer service agent, you are the first point of contact for customers of different web shops. You answer customer inquiries by phone and email and give advice on our product range. You work together with our returns and purchasing department and serve as the contact person for these departments towards the customer.

Working days and hours

You will work as a full-time or part-time customer service agent for 16 to 40 hours per week from Monday to Friday.

Requirements:

Good communication and listening skills;

Being proficient in using the following languages is a plus:

  • Dutch verbally and in writing.
  • German verbally and in writing
  • Polish verbally and in writing (combined with Dutch or English)
  • French verbally and in writing (combined with Dutch or English).

Optional (additional) languages: Italian, Spanish, Danish, Czech

Willing to attend training courses.

About us

Getsales is a growing E-commerce company with several web shops like Dartshopper, Lightexpert & Sportamundo in Eindhoven. We are active worldwide and therefore have many customer questions on a daily basis. We now work with more than 100 enthusiastic colleagues to bring general customer satisfaction to a constantly higher level.

Are you the perfect candidate for this job title and do you meet the requirements? Let us know!